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Chapter 1. Overview of Dynamics CRM 2011 Customization
In this chapter, we will cover:
- Opening a free 30-day trial of Dynamics CRM 2011 Online
- Using solutions to package our work
- Creating and managing entities
- Creating and managing fields
- Creating and managing forms
- Creating and managing scripts
- Creating and managing other resources
- Creating and managing workflows
- Creating and managing dialogs
- Starting a workflow from a dialog
- Working with security roles and permissions